Shipping Policy

Conex Depot Pty LTD is committed to delivering your shipping container to you quickly and efficiently. We understand that receiving your container promptly is important for your project timeline.

  • Delivery Time: Handling time + Transit time
  • Handling Time: 0–1 business days (Monday to Friday)
  • Transit Time: 1-2 business days (Monday to Friday)
  • Order Cut-Off Time: Monday to Friday: 3:00 PM (GMT +10:00) Australian Eastern Standard Time
All the products will be put through a process, therefore there will be a handling time on them.
 

Tracking: Want to keep tabs on your parcel’s comedy journey? We offer tracking so you can follow its hilarious adventures until it reaches you.

Customer Happiness: Our goal is to deliver smiles along with your order. If you ever have any questions or concerns, our customer support team is here to assist you, armed with humor and a sincere desire to make you chuckle.
 

Delivery Requirements

To ensure a safe and efficient delivery, customers must:

  • Provide accurate delivery information and a valid contact number.

  • Ensure adequate space and clear access for trucks.

  • Specify container door orientation (facing in or out) before dispatch.

  • Confirm the ground is level and stable for placement.

If delivery fails due to inaccurate details or an unprepared site, additional redelivery fees may apply.


Weather and Unexpected Delays

Severe weather, road restrictions, or other unforeseen events can impact delivery times.
We will notify you promptly and reschedule as needed.


Shipping Costs

We offer a flat-rate delivery fee of $400 per container within the delivery regions.
This cost is itemized on your quote or invoice before payment, with no hidden charges.

For deliveries outside these regions or requiring special handling, please contact us for a custom quote.

International Shipping Container

If you’re intending to ship your container via cargo ship to any destination outside of Australia, you will need to purchase a NEW (One Trip) -or- a Cargo Worthy grade container. 

Additionally, shipping lines require that all containers are inspected and certified by a qualified surveyor prior to being loaded for export. Conex Depot can arrange an inspection for you. We guarantee that if you buy a cargo worthy grade (or new one trip) container from us, it will pass the surveyor’s inspection.

International shipping can be a daunting task for a first time exporter. Conex Depot are here to assist you to make the right choices to ensure a smooth trouble free shipment. 
 

What is a CSC plate?

A CSC plate (Convention for Safe Containers plate) is a mandatory metal safety certification plate affixed to intermodal shipping containers. Without a valid and readable CSC plate, a container cannot legally be used for international transport by sea, rail, or road.
 
A CSC plate serves as proof that a container meets the international structural and safety standards set by the International Convention for Safe Containers (CSC), which was established by the International Maritime Organization (IMO) and the UN in 1972.
 
Key Details and Purpose
The primary purpose of the CSC plate is to ensure the safety of the people handling the containers and to facilitate the seamless flow of international trade by standardizing safety regulations across the globe. The plate is typically located on the outside of the container’s left door and must be made of non-corrosive, fireproof material.
 
The information displayed on a CSC plate generally includes:
  • The words “CSC SAFETY APPROVAL” in bold characters.
  • The country of approval and a unique approval reference number.
  • The date (month and year) of manufacture.
  • The manufacturer’s identification number.
  • The maximum gross weight of the container and cargo combined (in kg and lbs).
  • The allowable stacking weight/load for 1.8 G (ensuring it can support the weight of other stacked containers at sea).
  • The transverse racking test load value (resistance to lateral forces).
  • Details of the next periodic examination date (PES scheme) or an Approved Continuous Examination Program (ACEP) number.